|
|
Joined: Jan 2005
Posts: 15,378 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
|
OP
Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,378 Likes: 13 |
I have a customer who has an XTS-600. They are requesting that we block calls to 411 and 1-XXX-555-1212 information numbers due to the excessive cost. We are currently using three COSs as the system is currently configured.
COS1 is obviously unrestricted.
COS2 only allows local and toll-free calls. Any calls that begin with a 1 other than toll-free area codes are blocked.
COS3 prohibits all calls except 911.
They still want the attendants to be able to dial these information calls when justified. My thoughts are to leave the attendants as COS1 with no restrictions, but I'd need to shift all of the other COS1 stations to what would be a fourth COS that doesn't exist. This is because the COS1 stations need to be unrestricted for everything except the information calls.
Any ideas?
Ed Vaughn, MBSWWYPBX
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
Forums84
Topics94,262
Posts638,697
Members49,757
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
140
guests, and
24
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|