We just started putting them in a few months ago. They have been great so far. They actually called us the day before an install to see if it was still scheduled. They wanted to have theie tech support guys ready if we needed them. When you do get tech support, you are getting the guys who wrote the manual. A few odd things, but that was mostly learning curve on our part. They are located somewhere down there by Ssphone in Florida.
Good product and good people so far

Shawn
Connect Telecom www.connecttelecom.us
In matters of style, swim with the current. In matters of principle, stand like a rock. Thomas Jefferson