sarb, I am currently searching for some online information that I can use to assist you with. So far I'm not having much luck finding any info. While I diligently filter through all the google search results that want to sell me a SimplyPhone system instead of the docs I need to help you program the system would you be kind enough to share with me some pertinent info.

Where did you purchase this system? Maybe they have a website I can goto.

Did the system come with an 800 tech support number?

How long have you had the system up and running in your business?

Thank You, I'll keep trying to find something!