Our firm just installed an NEC electra Elite IPK and our conference bridge calling (and regular phone conf call) feature sucks. We can hear attendees but they can't here us or each other. This is costing us $$$ since the reason we bought the system was to not have to use 3rd party conf providers.

Can anyone let me know (which I will forward to my dealer) if there is anything other than the padding that can be tweaked? X/O claimed they changed the T to nonrestrictive (-3Db to 0Db) but that seemd to make matters worse. I've got them back on the hook to increase the gain to +3Db (we don't use the bridge so much that we are going to burn up any lines)

Any feedback would be appreciated.

Thanks in advance -Tom