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Joined: Sep 2005
Posts: 20
Member
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OP
Member
Joined: Sep 2005
Posts: 20 |
Hello all,
we are having problem with our phones at the front deks (operators). Both of them are set to ring when either zero (0) is pressed or when a call is coming through.
Now the problem is that both ring out of control - sometimes it amounts to 25% of all calls in a day. The ring is slighly different then regular calls. It has one long sound and then it just hangs up. Its driving our operators crazy, because they keep picking up and it just hangs up. On the display it shows 100->[207]
I was going through the CoSession and found that Voice Port Station Numbers are 200-207. Maybe this will help sort the problem out?
Any ideas?
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