Hello, first post here. I recently became the network admin for a company in Florida. An associate of mine runs the company help desk and when a user requested a replacemnt phone set for our NEC NEAX 2000 IVS she ordered one. Well, apparently that got someone in a huff as we recieved a letter from our local NEC expert/installer stating that by so doing we violated our maintainence agreement and had to pay a fee. Long story short, they are gone and we dont know the password to make changes to the system. Can anyone tell me my options? Any info would be greatly appreciated. Thanks!