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Joined: Aug 2007
Posts: 17
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OP
Member
Joined: Aug 2007
Posts: 17 |
I am installing a NEC DSX-40 and the Call Forward Off premises feature requires that "telco must provide Loop Disconnect Supervision" (pg 51 of DSX Software manual). My Problem; the local telco customer rep and the sales rep both say "Huh?". They are checking with engineering and I gave them what I think are other names for this (Calling Party Control, CPC Wink, Loop Current Disconnect Supervision) but I am wondering;
***What kinds of incoming lines will a DSX-40 support; loop start only? I also think the lack of calling party disconnect might be causing a very long hang on auto-attendant/voice mail (1-2 minutes). I only saw it once though in a quick test.
***What kinds of disconnect supervision will the NEC DSX-40 support?
***Is there an industry standard type of loop start that I should be asking for?
BTW the local telco is Frontier, Rochester, NY. Thanks, GR
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