This is a new one for me, Ken, and I've programmed quite a few of these now. I'd sure like to know what the answer is once you find out in case I run across it. Sounds like a hair-puller-outer.

I have had 1 bad intramail card that would only sporadically recognize dialed digits even with it all upgraded to current revisions. We had to replace the flash card on that and it fixed the issue.

"I'm the one that has to die when it's time for me to die, so let me live my life, the way I want to."
-- Jimi Hendrix