Hey folks;
This is my first time posting here so be gentle!!! Just wondering if anyone can help me find my way through adding a couple new lines into an Electra (I believe it is a 120 but don't have the current rev). I have a customer with multiple sites that asked me to add a couple of lines to each site reportedly having either DS-2000 or 28i switches. It didn't take me long after arriving onsite to figure out that the facts presented to me were not exactly accurate!!! Anyway, I added the lines into the system & they work great on station 01. If I try to access either line from any other phone I get reorder tone & the display says "error". After spending a painful amount of time in the manual, I am at a loss. I can't find any indications that anything is restricted, no indications of tenants set up, & no obvious class of service differences.

Can anyone recommend anything that I should check (other than finding competent help that is)??

Thanks