An update and new question about my VMS. I called out the Nextcom representative to come and take a look at our companies VMS and he told us that the HD had crashed. After fixing it and getting it back from Nextcom I installed the VMS and now we are able to get to the Voicemail but it just keeps asking for the extension I want to use, and when I enter the extension it says that "can not hear your call", when i try to connect to an operator, it says "all operators are busy now".

Nextcom was saying that it would be complicated and that most people end up calling out a representative to come set up the Voicemail but is there any way somebody can help in this process. I have all the entry codes, but basically what we want to do is just set up the Voicemail with a simple greeting and directory. If anyone can help with any direction or response it would be much appreciated.

Thanks