dans - thanks, I'll try it.

eriway - I do not want them to change anything remotely at all. I want them to be able to activate the phone, when they leave the office, to FWD the calls then to their cell phones. I have done the last half of your comment. Thereis going to be about 4-5 people changing on the call-out that need to be notified. In Routing MB 801 and 802 the choice is "Press 1 for sales Press 2 for tech support". 4 different people, different times being notified by "PRESS 2". I don't think it can be done. Thanks for you help.