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Joined: May 2011
Posts: 3
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OP
Member
Joined: May 2011
Posts: 3 |
Good morning! First off, this is not my field of expertise so the abbreviations are completely lost on me. =) I am an office manager for a carpet cleaning company. We have NEC Dterm 80 phones and an Electra Elite IPK system.
A few weeks ago our system went down. We had our company out and they had to reprogram the system. The technician still hasn't been able to restore all of our settings, "because the system is a dinosaur" and he doesn't know how to. Understandable. Right now our caller ID only shows the name. Before it showed the name on the first line and the phone number on the second line. Does anyone know how to get this back? Even if I can't do it from my phone, I can at least pass on the information to the technician. Thanks for any help you can give and your patience with a newbie. =)
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