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Joined: Jun 2007
Posts: 490
Member
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Member
Joined: Jun 2007
Posts: 490 |
UCB does have some significant issues on the 8100 because of the lack of OAI. I have installed several UCB servers on 8300s and 8100s and the 8300 integration is much more functional and stable. UCB is an awesome product IMO and most of the issues are related to the NEC product than UCB. The features that UCB offers in my experience are pretty much unmatched by any product out there. The NEC TSP is simply a workaround for any type of integration on the 8100 and there are some other gotchas that are not quite so well known. I have installed a couple 8100/UCB where the client was thrilled but those were instances where there was no call center just EI, UM, etc.
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