I just fixed my issue with the Polycom. I discovered I had analog and digital circuits at the station. When I called from the butset at the station I did not relize I was on the pins 2 & 5 at the jack. The Polycom uses pins 3 & 4 which is where the digital set was active on... Lesson Learned.....double check which pins you are working with...(-:

Thanks for all your help.