That's because the open forums are for end user information or to help a tech with what needs to be done, as a fellow tech wouldn't need to be told how to do it.

I think you've received some good advice and I also see where you asked for some over the phone help and are willing to pay. I don't know the system, but it may be what you need can't be handled with over the phone help and that's why no one has contacted you. Maybe someone familiar with the system can enlighten us.

Retired phone dude