Can the calls go immediately to the auto attendant? or must they ring 4 times. If they can go to the auto-attendant immediately, setup some adjuncts extensions using the PRI numbers you want to use, and put them into call coverage. They will ring to the attendant immediately. If I remember right, you can setup the actual mailboxes on the Octel as auto-attendant mailboxes instead of subscriber mailboxes.


Z-man
Avaya SME Authorized Partner
www.omniofficetech.com