Sorry for the delay in gettin back to everyone, did get the problem fixed,while waiting for reply went on line to find KeyVoice tech support and came across a company that sold KeyVoice.Called the company and spoke with a guy who had this problem before,he told me go into routing box field and down at bottom of the page in the field 1 thur 9 put 800 in 8 and 9.He could not remember which one,but it worked.

If you say you don't know you will get more respect.