I would say it is either the modem or the telco not sending it.

I would start looking at that.

If you could to double check it, set up your laptop with procomm or hyperterm. set the baud rate to the same as you intergration and plug in a splitter to your serial cable. Then route one side of the splitter to your laptop and see if it duplicates what you have coming into the voicemail.

This way you know for sure it is not getting sent down the serial link.




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