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Joined: Apr 2005
Posts: 2
Member
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OP
Member
Joined: Apr 2005
Posts: 2 |
Greetings; Thanks for all the other posts. I've learned a lot just searching.
I have a current problem, though, that I can't figure out. Working with a DX80 voice mail (KeyVoice) #7271. Client wants service calls routed through routing boxes and then forwarded to a cell phone for an on-call person. No one staffs the office at night. I have everything set except that the VM will not dial the cell phone number (or any number, for that matter!). When I monitor the outgoing line with my buttset, I hear "<dial tone> ... ... 'I have a call for you' <more dial tone>". So it grabs the line but doesn't dial. The transfer type is set to Wait for Answer, but I've tried all the options. The system _will_ dial out to the cell phone if I set it up as a pager and turn on pager notification, so the system's not toll-restricted to that cell number. Is there a parameter for external forwards that I've missed? Outgoing calls are turned on on all lines (In this case 5), and the call-forward options in the system information menu looks right. Please let me know if there's something simple I missed.
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