It sounds to me like your phone system is not sending a disconnect signal to the voice mail to tell it that the caller is gone. Either (A) the phone system isn't programmed to send this signal; (B) the phone system isn't processing the disconnect signal being sent from the CO when the caller hangs up, or (C) the local dial tone provider isn't sending the disconnect signal (loop supervision).

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Ed
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How come there's always enough time to go back and fix it a second time?


Ed Vaughn, MBSWWYPBX