I got your email. I see that they are Brooktrout (Rhetorex) boards. Are they digital integration (IVPC), or analog? I'm only asking all of this because I went thru a number of machines on FXII that Comdial had made a "workplan" for, because of a number of issues. The workplan included upgrading the 11.x service pack, installing newer .dll files for the Brooktrout boards, upgrading the FXII to 195.02 (minimum), and doing a number of other things. I know you are working with 12.0, but I wonder if any of this applies.

My other question would be whether you have tried replacing the VM port with a phone, and waiting to see if it too hasd trouble. Maybe it's not even the VM system.

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