atcomsystems.ca/forum Forums Other TDM Phone Systems VoiceMail Systems and Programming No M/W lights, Repartee and Mitel

1.) Make sure that the dongle is tightly attached to the parallel port.

2.) Watch the "banner" screen, and make a test call. One of the ports will be marked either A/D or A/L. A moment after you leave your message, this port (usually the last one) will go offhook and send your string "*41150Q." Make sure that the string you see is the right string.

2a.) If the string doesn't ever appear, the port may be locked up. Login. Press F3 until that port has >> next to it, then hit F4. The port will say "Local Connect." Hit F4 again. The port should go back to A/D, but this should reset the port, and all of the waiting message lamp signals should start streaming through.

2b.) If you do 2a. and don't see any message lamp signals, login, then page down until you see the ports. Highlight one of the ones that says "Ans" and type "A/D."

This port should become active and start streaming message lamps. Do another test call.

Finally, login, and then page down until you see "message waiting lamp reset = no"

Change this to "yes."

This will cause all message lamps to reset. You'll see your A/D ports pumping out message lamp signals. Normally this is done at 2 AM or something, but you'll want to let it run, to match lamps with mailboxes. If this is during normal business hours, people may report lamps going on and off. Tell them that this is normal, and wait for it to finish.

Hope that helps.

If not, you may want to redo your new HDD... Maybe do a "diskcopy" with an identical drive, or else use "xcopy32 /k/r/y/c/h/e/f *.* " (unconditional copy of all files).

Enjoy.
xcopy32 /