Well, I spoke with an installation coordinator for Paetec, who we are in the process of switching over to. He asked me if there will be any fax or modem traffic over our PRI to which I responded with a resounding "YES!". He then informed me that they will either need to provide our fax and modem lines over POTS lines or they would need to send us our circuit out of their 5ESS. They are going to go ahead and change us to the 5E. That should be enough of a sign right there that the Santera soft switch has issues. Since it's using VOIP, and this type of traffic doesn't like VOIP, that's going to be a huge problem for them.

Ed Vaughn, MBSWWYPBX