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Joined: May 2009
Posts: 1,198
Member
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OP
Member
Joined: May 2009
Posts: 1,198 |
After reading a couple of horror stories about Verizon’s response to Hurricane Irene, I’d thought that I would say something nice about AT&T.
I had several sites with POTS lines down, and AT&T repair immediately forwarded the calls off-site. No big deal, they do it every day.
I had five offices with PRI and no CLAR. Despite being warned, the managers said no. With power (and phones) out, and an estimate of 5 days for restoration, management changed their minds.
A couple of phone calls and emails later, I had my CLAR in about an hour. Yep, one hour.
Still not real happy about them screwing up the last couple of orders for POTS lines, but I have to say that AT&T really came through this time.
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