We have a DXP Plus with feature set 17d. We are using Keyvoice 11.1 voicemail software. When we dial 2400 (the voicemail extension) we initially hear "that was in invalid entry" followed by our recorded greeting. I have run a trace and it shows:
11-30-2004 08:47:57.40 Evt 0x01E( IDD timer): L= 3, s=0x02( In Box ), d=0x0000, b= 800
11-30-2004 08:47:57.42 B-Evt 0x01E( IDD timer): B= 800, s=0x002(Receive digit), d=0x0000
11-30-2004 08:47:57.43 TRANSLATION: Using file [TRANS.TXT]
11-30-2004 08:47:57.44 TRANSLATION try: [8xxxx] [9] (No)
11-30-2004 08:47:57.46 TRANSLATION try: [9xxxx] [9] (No)
11-30-2004 08:47:57.47 TRANSLATION try: [A@##] [9] (No)
11-30-2004 08:47:57.48 TRANSLATION try: [A@#xxxx#] [9] (No)
11-30-2004 08:47:57.50 TRANSLATION try: [B@#xxxx#] [9] (No)
11-30-2004 08:47:57.51 TRANSLATION try: [C@#xxxx#] [9] (No)
11-30-2004 08:47:57.53 TRANSLATION try: [DDxxxxDD] [9] (No)
11-30-2004 08:47:57.54 TRANSLATION try: [DAxxxx##] [9] (No)
11-30-2004 08:47:57.55 TRANSLATION try: [DAxxxx#yyyy#] [9] (No)
11-30-2004 08:47:57.57 TRANSLATION try: [DxxxxD] [9] (No)
11-30-2004 08:47:57.58 TRANSLATION try: [9#xxxx] [9] (No)
11-30-2004 08:47:57.59 TRANSLATION try: [9xxxx2] [9] (No)
11-30-2004 08:47:57.61 TRANSLATION try: [9xxxx] [9] (No)
11-30-2004 08:47:57.62 TRANSLATION try: [#xxxx] [9] (No)
11-30-2004 08:47:57.63 TRANSLATION try: [xxxx*] [9] (No)
11-30-2004 08:47:57.65 TRANSLATION try: [xxxx2] [9] (No)
11-30-2004 08:47:57.66 Bad id was: [9]

Our voice mail integration digits in VMMI only includes 9 under "Incoming Intercom Answer" and "Logon"

Can anyone help me make this message go away?