|
|
|
|
Joined: Mar 2004
Posts: 7
Member
|
|
Member
Joined: Mar 2004
Posts: 7 |
How do you get the system to put a call on hold and then be able to transfer it to another station. I try to answer the call and when i press trans/conf nothing happens, call does not go on hold and the only way i get the thing on hold is to press hold , its like the trans/conf key is dead, all phones seem the same. is there a program setting in the terminal menu to change that ?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jun 2001
Posts: 10,631
RIP Admin-Founder
|
|
RIP Admin-Founder
Joined: Jun 2001
Posts: 10,631 |
to trans. hit the Itcm key then dial the extention you want to transfer it to and hang up. That phone will start ringing.
|
|
|
|
|
Joined: Mar 2004
Posts: 7
Member
|
|
Member
Joined: Mar 2004
Posts: 7 |
Humm did that it did go on hold ok and did ring ext on other phone but only itcm was on the the ext-11 no phone call <font face="Verdana, Arial" size="2">Originally posted by test-ok:
to trans. hit the Itcm key then dial the extention you want to transfer it to and hang up. That phone will start ringing.</font>
|
|
|
|
|
Joined: Oct 2001
Posts: 6,160
Member
|
|
Member
Joined: Oct 2001
Posts: 6,160 |
you have to transfer a live call, it will ring in on ITCM but line light will go steady lit when answered. Transfering this way will use up an intercom path. Depending on traffic and what you are trying to accomplish, it may not be the best method of transfering calls.
mark
|
|
|
|
Forums84
Topics94,565
Posts640,176
Members49,868
| |
Most Online5,661
May 23rd, 2018
|
|
|
2 members (R4+Z, justbill),
18
guests, and
101
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
