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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
It will most likely have to go through some type of ACD or Autoattend to announce that the call is being recorded. Is your customer aware of the storage requirements and legal requirements for this. It won't be cheap either.
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