Hi I am installing an interchange on a FXII 96 platform and after going thru the PBX setup the VM serial intergration seems to be working on the display of the EP100 phones but I can't get the Vmail button to go into the please enter your pswd promt nor can I get an outside call to go into the user vm box after the no ans time it goes to the opening greeting. I have tried doing a Trace but I can't get anything to show up on the screen and the trace is set for DT. I would like to hear any suggestions. Thanks