1. Is the hunt group dialed directly or is it transferrred from the auto attendant? Looks like you are trying to get 3 sets ringing on incoming calls... I'd ring the first extension and have the other two ring monitor it instead of hunt group....but that's just me.

2. If it doesn't fwd to vmail when busy do you get a busy signal?

3. Default the console port, I'd remove the ext. number associated with it and reassign to receptionist phone and rebutton map.

4. Which DID is getting a busy?

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