I installed an lcd phone in our phone room, and also hooked up an unused console box to it as well. I programmed everything simliar to the receptionist desk, and the console box has all system lines programmed into it.

When it was on the receptionist desk, it would tell you who was on a line by pressing a lit button. Now it just says "line unavailable".

Any way I can get this to work as it previously did on this phone? I'm assuming it has to do with what port the phone is on. For the console box I kept the same port as it was previously on.

Purpose for the phone is to monitor/test things when we have problems, and not have to run back and forth.

Mitel 3300Mxe running MCD 4.0, 5340 Phones