I have a client with an older system, DSU II with a KeyVoice Small Office Lite system. What they would like to do is to have a menu option in the VM to affect a trunk to trunk transfer rather then transfer to an extension. The idea behind this is to allow afterhour emergency calls to be received by the owner's personal cell phone. Can the Small Office Lite system facilitate this and if so, what perimeters need to be programmed in the DSU II and in the VM?

Gary Golding
Senior technician
Phoenix Communications & Cabling