when i press TRANSVM, the system says port 1 is playing greeting...which it does, and allows me to log into VM.

When i press the "message" button, I get nothing for a few seconds and then it hangs up. The monitor shows no change on the lines. (The message button never did allow me to go to VM, unless it was lit. If I wanted to got to VM and it wasn't lit, I had to hit TRANSVM and login as I would from an outside line.)

Can you please explain what you mean by "ring out each port of voice mail"? I'm a novice, with just enough knowledge to be dangerous. Guess that's how I got in this position in the firt place ;-)

Thanks.