Hi,

I think you missed that he is saying when he is on another call the second call goes direct to voicemail. You are going to have to log into vmmi and change programming on your extension. You will need a tech to do this. Call whoever maintains your system. Hope this helps

Jim Hoey
SST Communications
631 956 0100
Long Island, New York


Jim Hoey

SST Communications
597 West Montauk Highway
Lindenhurst, New York 11757

631 956-0100

www.sstcom.com

Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic