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Joined: Dec 2004
Posts: 22
Member
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OP
Member
Joined: Dec 2004
Posts: 22 |
Hi there, we are a small company with two 12 button digital phones working on a DCS816. As we are often out of the office, we want to transfer all incoming calls to a cell phone number when we leave.
I have tried TRSF102 - 5 - Exteranal No. on both of the extensions and it says FWD to External on both phones but for some reason, when I ring in to test it, both phones still ring and nothing gets externally diverted???
Any help appreciated.
BTW we have Basic rate ISDN connected to the system connected to Trunk 503 and 504 which allows 2 incoming or 2 outgoing calls so it should be able to transfer out on the other trunk so to speak..
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