Hi there, we are a small company with
two 12 button digital phones working on
a DCS816.
As we are often out of the office, we want
to transfer all incoming calls to a cell
phone number when we leave.

I have tried TRSF102 - 5 - Exteranal No.
on both of the extensions and it says
FWD to External on both phones but for
some reason, when I ring in to test it,
both phones still ring and nothing gets
externally diverted???

Any help appreciated.

BTW we have Basic rate ISDN connected
to the system connected to Trunk 503 and
504 which allows 2 incoming or 2 outgoing calls so it should be able to transfer out on the other trunk so to speak..