I have vonage here at my house and do not have a thing bad to say about the service. I was hesitant about pulling the plug on the good ole copper but it was a great choice. Vonage is now rated the number one service and I can see why. I signed up and the next day my router arrived and I was up in running that night. I do have the 24.99 service though since I do make calls from my home office and SprintPCS just isn't the best where I live. I would have to say go for it, they provide the equipment and the service for a price you just can't beat. All the TelCos will have to rethink their pricing whenever VOIP really catches on. As of right now AT&T is the only major telco that is offering it.