Hi, you need to set group 505 to normal, i installed one of these yesterday and have the same problem, tech support could not give me an answer either! it doesn't work how it usually would on all other vm products which is strange.
after sleeping on it i think possibly group vm boxes will have to be entered in fwd stn menu? not sure about this but working from home today and have a 7100 here which i am going to take a good look at!