Hi
Scenario : OS7070 AA answers. Options 1 or 2 both ringing at a group. Option 2 rings at 1 group then overflows to another group. After timer expires it must go to mailbox. Tried setting next port as virtual extn forwarded to voicemail. Problem is the group does not overflow to this extn. If I remove forward all it overflows. If the extn is set to forward to voicemail and I dial extn mailbox answers. Tried another scenario. Forward analogue extn to virtual and then forward virtual to mailbox. Same problem.
Any ideas