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<font face="Verdana, Arial" size="2">Originally posted by ronorr:
we need a comprehensive contact center solution...Price is important but not the driving factor...Quality, reliability, functionality, and ease of management are most important..</font>

With the applications you're referring to you may also want to broaden your search to include software-based PBXs like Artisoft TeleVantage & Interactive Intelligence Customer Interaction Center.

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<font face="Verdana, Arial" size="2">Originally posted by ronorr: Does any one have any suggestions on a good vendor to work with in the Atlanta area and what products they sell?</font>

I can refer you to Atlanta-based dealers of Intertel, Mitel, Sprint, Cisco, Telrad and the others I've mentioned. Feel free to give me a buzz (770) 455-0098 x100 or an email anytime ([email protected]).

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Stephen Joyce, Terminal Solutions, Inc.
www.tsinc.com sjoyce@tsinc.com

Stephen Joyce, Terminal Solutions, Inc.
ESI IVX Certified Installers, Asterisk/Trixbox Enthusiast, Norstar/BCM Certified Installers