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Originally posted by rich30529:
Who is they? It originally sounded as if you yourself were going to do the project. Did someone else end up doing it? If so, who was it? Was it a reputable company such as an authorized Avaya Business Partner?
A few years ago a local outfit changed us from our old Southwestern Bell system to the Partner. I would have to assume they are an authorized Avaya BP as they sell and support Avaya systems.

We won't be using them to clean this up however.