That's right - I have four phones that she covers in group 2. I also have an ICM button for each of the extension she covers, so that the group button and the appropriate intercom button when a call comes in - that way she'll know whose phone is ringing.

Her coverage of the manager's phone is set up the same way.

I want her phone to ring when he gets a call on the company trunk lines, but I don't want her phone to ring when he gets a call on the private line.

J.P.

Life is such a sweet insanity, the more you learn, the less you know.