I guess each place is different. Around here, I would say more prefer using the handsfree intercom option. It really depends on the type of business, though.

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Originally posted by Aircom KC:
I've found that only about 1 out of 100 user's actually browses through the user guide's I print off for them, I even tab and highlight area's with common answer's to questions.
You can lead a horse to water... smile