Man, almost hate to post here, as everyone seems to have gotten a 'mit touchy, but hey, I lost a wife to a drunk driver, and a son in a worthless war - what else you guys gonna do to me.
When someone rings into our system, there seems to be a "pool" of people who can answer the phone - I guess that is the calling group.
As people come and go, the extensions assigned to them change.
Yes, I can call our local rep, and for $150 a shot each visit, they will gladly come in, spend 10 minutes on the phone and change the calling group for me, but I can't see that spending that kind of money. I'm sorry guys, but I know it's two or three keystrokes and it can be changed. Bless all their greedy hearts.
I have the installer password, and have made some mods to the system,
all what the heck, go a head and flame me. Give you guys something fun to do the rest of the afternoon