hello this is my first time here, and I have a weird problem. We got the ESI C-100 series in my office and I have downloaded the system admin software. I create a new sites, put in the correct IP and the default port # is correct.

I start the site and i got onto the system everything was working great. but now when i try to connect again (NSP) it just tries to validate my password 3 times and it doesn't work. i get "Password Validation Failed" after 3-attempts.

No one else could have changed it, I have tried my ext. as the password, the default xxx as the password nothing is working. Please help me figure this out and/or reset the admin password.

The funny thing about this problem is that i tried it last week and it connected just fine, but i hadn't changed anything from then so why didn't it work the day before and now? It's a very weird occurrence and I am looking for any help!

Thanks!