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Joined: May 2008
Posts: 42
Member
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Member
Joined: May 2008
Posts: 42 |
I am working on a Comdial DSU II that has ESI Voiceworks 16 voicemail connected to it. The DSU died and I had to reprogram a replacement cabinet for them. I now have an issue of the voiceworks sending ghost messages to the no response location on ID1. Whatever extension or box I change it to, the messages are there. They are always silence and about 5 seconds long. They get anywhere from 65-80 everyday. I know both systems so I have made changes on both sides, but nothing that gets rid of the ghost messages. Any ideas would be appreciated! I also cannot change the no response location to ID9999 they have people hold on the line and it rings the office phones for that destination.
ESI Master Tech, ICC Master Tech, Keyvoice, Comdial, Ipiphony, Cisco UC500, ATT Synapse, A+, Net+,
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Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
This thread is duplicated over in the Comdial forum, and is active over there . Please go there if you have feedback. Thanks! Justin
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