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Joined: Sep 2004
Posts: 69
Member
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OP
Member
Joined: Sep 2004
Posts: 69 |
I'm contemplating adding some data capabilities to an Executone 228 system. My customer would like to have a form or a script pop up on the agent's PC monitor when a call is routed to that agent. Each DNIS would cause a unique screen pop. I've done this with more sophisticated systems, but I'm not sure if it's possible with the Executone.
Is anyone here doing anything like this? If so, what hardware and software are you using to do it?
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