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Joined: Apr 2002
Posts: 1,101
Member
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Member
Joined: Apr 2002
Posts: 1,101 |
Group Pickup is a valuable method that provides quick, efficient answering of calls to your department. Stations can be arranged into groups such that any other station using a single key can answer a call ringing any station in that group. The advantage of pickup groups is that it is not necessary to know which extension in that group is ringing. A station can only be part of one pickup group.
An extension can have several Ringing Group Pickup keys, which can be used to access phones ringing in any particular group. An extension need not be in that pickup group in order to answer, as long as it has a Ringing Group Pickup key.
The Ringing Group Pickup key LED blinks when a call in its group is ringing. The key can also be programmed to ring an extension either: · As soon as an extension in group begins to ring, or · After a call has been ringing in a pickup group for a programmed amount of time. (in 10 second increments)
On "A"screen you assign each extension a pickup group. (example x2005 Pichup group 5)
Then goto the extensions you want to ring when extension 2005 rings and on the keys section give it a key of 905. (last 2 didgets define pickup group).
Sub-code on key: 000 = immediate ring 001 – 200 = this number is multiplied by 10 seconds to give the delay time. 201 = the phone does not ring.
Good Luck!!
[This message has been edited by JJ (edited May 17, 2005).]
If all else fails, use a BFH.
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