I just installed a VS for a customer with only (2)CO lines. System is configured and working, however Line 2 tends to go dead through the phone system. Line 2 is being used for fax and as a rollover for line 1. The first time it happen I powered down the VS, and remounted the VS-2CITK card and wouldn't you believe Line 2 started working again. 24 hrs. later I get a call it's not working again, I did the same thing again and it was fixed. The 3rd time it happen I just replaced the VS-2CITK with another one I had in stock. 24 hours later it happens again. I'm @ a point now, which I don't know what to check or replace now. Line 1 has always worked and never gave a problem.

I've had the customer test his fax line during those times and the fax will send/receive with no issue when the line isn't working in the VS.

Any suggestions on what I can check or replace next? Is it possible for me to use the Line 1 port on the extra VS-2CITK and convert it to Line 2?

Thanks

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