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#46983 05/24/05 01:38 AM
Joined: May 2005
Posts: 5
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Joined: May 2005
Posts: 5
Can I set the number of rings in an unattended mode? My office does not have anyone answering the phone and it goes thru 4 rings before switching over to the message prompts for customers to get to the extension that they want. Is there a way to set it to 1 ring? I've looked thru my book but I can not find it anywhere in there.

Thanks

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#46984 05/24/05 09:53 AM
Joined: Nov 2004
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Moderator-ESI - Executone
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Moderator-ESI - Executone
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Joined: Nov 2004
Posts: 1,582
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If it's an IDS.....

Check the ' G ' screen programming


I can see the light at the end of the tunnel..

Retirement 2019 ( It has happened )
#46985 05/24/05 03:02 PM
Joined: Apr 2002
Posts: 1,101
JJ Offline
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Joined: Apr 2002
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Bunky,

If still on the Medley:

Change lines from at ring 1 to goto ID1. That will send calls to auto attendent.


If all else fails, use a BFH.

Moderated by  nonameyet, pvj 

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