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Joined: Sep 2011
Posts: 2
Member
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Member
Joined: Sep 2011
Posts: 2 |
I have an Iwatsu Omega-Phone ADIX system. When transferring calls to another extension the caller does not hear a ringing in the phone only silence. I would like for the caller to hear a ringtone so the caller knows that the call is being transferred. How can I accomplish this?
Thanks for your help.
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Joined: Aug 2006
Posts: 1,813 Likes: 15
Moderator-Iwatsu
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Moderator-Iwatsu
Joined: Aug 2006
Posts: 1,813 Likes: 15 |
Set Class 4, Item 71.02 to Ring Back Tone, or connect a music on hold source.
Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
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Joined: Sep 2011
Posts: 2
Member
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Member
Joined: Sep 2011
Posts: 2 |
Thank you. This is a great site. Is the Set Class 4, Item 71.02 to Ring Back Tone something I can do or do I need a service tech to do this during a visit?
Thank you for a rapid response.
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Joined: Aug 2006
Posts: 1,813 Likes: 15
Moderator-Iwatsu
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Moderator-Iwatsu
Joined: Aug 2006
Posts: 1,813 Likes: 15 |
You'll be way ahead of the game if you get your vendor to do this for you. Get it done quick and right.
Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
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