Dear DNRcom,
Thank you for the welcome. In response to your customers placing long distance with Internet providers and cell phones - I know it seems unfair. The rates will always be higher with LEC (local provider) since the calls are switched and must pass through the LEC - Each LEC charges a fee each time they switch the call through the Central Office and they pass that on to the IXE (Interexchange Carrier aka long distance carrier). With the internet there is little fee from carriers like Vonage, etc since they only have to pay for equipment but exclude the local providers and their fees.

Hope this helps.

Regards,
Barbara


Barbara Clements
President

Auditel Inc.
www.auditelinc.com
[email protected]
Colorado office: 719-689-5953
Orlando office: 800-473-5655